Two organisations’ approach to inbound marketing
A review of two organisations’ approach to inbound marketing Constant Contact & ActiveCampaign Inbound marketing is the process of attracting customers to a product or service using tactics such as content marketing, social media, SEO and branding. It uses a less intrusive way to attract people, by offering helpful answers and solutions through the customer journey to build and nurture lasting relationships. In the contra part, outbound marketing has a more disruptive approach, it’s loud and it focuses on creating brand awareness. Figure 1. The four elements of the Inbound Marketing Methodology. Source: Raka (2020) Each organisation’s approach to inbound marketing Constant Contact’s method of inbound marketing is an overall holistic approach. They use the four principles of the inbound methodology to attract, convert, close and delight customers and build relationships. Their website has a great layout, easy to navigate, big on ...